Lodging Policies

As you plan for your stay at Avalanche Bay Indoor Waterpark, the details make all the difference. Consult the information below for information on our standard lodging policies. And if you have additional questions, feel free to call or email us at centres@boyne.com.

Check-In and Check-Out

Check-in and check-out for all accommodations takes place at the Mountain Grand Lodge and Spa. Winter months, Clock Tower, Boynehof, and Edelweiss Lodge guests can check-in at Clock Tower Lodge. 

Lodge Check-In Check-Out
Edelweiss 5pm 11am
Clock Tower Lodge/Boynehof 5pm 11am
Mountain Grand Lodge & Spa 5pm 11am
Mountain Villas 5pm 11am
Village at Disciples Ridge 5pm 11am
Creekside 5pm 11am
Mountain Cabins 5pm 11am

Deer Lake Villas 5pm 11am

Deposit and Cancellation Policies

A deposit is equal to half of the price of your stay. Failure to arrive on a confirmed reservation date will result in forfeiture of the total deposit amount. Cancellations received fourteen (14) or more days prior to your arrival date will allow a refund of your deposit minus a $10 administrative fee. Cancellations received within fourteen (14) days of arrival require forfeiture of the entire deposit.  Cancellation of your lodging accommodations will also result in the automatic cancellation of any tee times booked in conjunction with those accommodations.  Special event and holiday cancellation policies may exist, please ask your reservationist.


All hotel rooms receive daily housekeeping services.

Mountain Villa, Village at Disciples Ridge, Deer Lake Villa, and Mountain Cabin units do not receive daily housekeeping services.

Complete housekeeping services may be arranged prior to your arrival for an additional fee and are based on availability of attendants.

Package Pricing

All packages rates vary based on number of guests per stay and minimum occupancy may be required.  If the number of guests in your unit changes, please notify a reservations agent prior to arrival to confirm your revised package price.

Pet Policy

Pets are allowed in select accommodations at Boyne Mountain.  Please call Central Reservations to reserve pet friendly accommodations.  Boarding kennels are located within 20 minutes of the resort.  See Pet Policy.

Snowmobile Policy

Michigan state law prohibits operation of private snowmobiles on resort property. Please phone reservations for information about area trail access and to arrange special parking.